Frequently asked questions

We currently have 2 showrooms. The addresses are as follows: Woodlands Civic Centre 900 South Woodlands Drive #05-05 Singapore 730900 Contact: 6877 9559 Take the Lift directly to Level 5 (no escalator access) Tanjong Katong Complex Blk 845 Geylang Road #02-14A Singapore 400845 Contact: 6741 0138 Directly above Giant Supermarket Take the lift to level 2

Our store prices are in SGD and orders are charged in SGD.

We currently have 2 showrooms. The addresses are as follows: Woodlands Civic Centre900 South Woodlands Drive #05-05Singapore 730900 Contact: 6877 9559Take the Lift directly to Level 5 (no escalator access) Joo Chiat Complex1 Joo Chiat Road #02-1139Singapore 420001 Contact: 6741 0138Directly above Fairprice

We will call you one day before the stipulated delivery date. You can change the delivery date during the call or contact us via the number on your invoice to change the delivery date.

Yes, we will assemble the furniture for you. Installation charges are included in delivery.

Our prices are ever changing to keep our prices competitive. Visit our showroom to know more about the products and prices we can offer!

We accept most payment methods available. In showrooms, we accept NETS, Cash, Paylah!, Paynow, Pay Anyone, Credit card, Debit card and Installment plans.

Yes, we will assemble the furniture for you. Installation charges are included in delivery.

Our prices are ever changing to keep our prices competitive. Visit our showroom to know more about the products and prices we can offer!

We will call you one day before the stipulated delivery date. You can change the delivery date during the call or contact us via the number on your invoice to change the delivery date.

Yes we do provide credit card installment plans with 0% interest rates of up to 36 months. The banks include UOB, POSB, DBS, OCBC, AMEX, DINERS, MAYBANK. Unfortunately we do not offer cash installments at the moment.

Yes, we can hold onto fully paid orders for up to 3 years.

Yes, we can hold onto fully paid orders for up to 3 years.

No but keep the original copy or a printed copy of your invoice. You may call us and quote the handphone number of the purchaser wriiten on the original invoice. It may take 1 working day to process, hence it is recommended to keep the original copy.

We deliver to most parts of Singapore. If you are unsure if your area is covered, do contact us to check with our team.

Yes we do customised marble tables to sofas. Contact us or visit our show room to find out more.

Yes we do customised marble tables to sofas. Contact us or visit our show room to find out more.

No but keep the original copy or a printed copy of your invoice. You may call us and quote the handphone number of the purchaser wriiten on the original invoice. It may take 1 working day to process, hence it is recommended to keep the original copy.

We offer delivery services on Saturday only, from 10AM to 4PM (Last delivery with the exception of certain occasions).

At the moment, we do not ship overseas. But arrangements can be made to do so.

Generally yes. It depends on the item of interest. Contact us to find out more. For commercial sales, do contact us directly by filling up the form here.

We only offer returns on case by case basis due to manufacturing defects.

All products have a default manufacture warranty of 1 year. Warranty is automatically activated at the time of delivery. Do retain the original invoice as a reminder of the actual date of delivery.*Note: "Display sets" or "As is" products are not covered under this warranty scheme.

Warranty covers manufacturing defects resulting from normal residential use, including:Structural failure of the internal frameBroken or detached spring systemsDefective reclining mechanismsElectrical motor failure due to manufacturing defectsFoam collapse beyond normal tolerance caused by manufacturing defectsLeather or fabric defects present under normal useThis warranty does not cover:Normal Wear & TearSoftening of cushionsLeather wrinklesFabric pillingCreasesColour fading from sunlightMinor body impressionsDamage Caused ByImproper useAbuse or misuseJumping on the sofaStanding on cushions or armrestsDragging the sofaPet damageScratchesBurnsCutsWater damageMoldMildewChemical cleanersInk stainsFood stainsAccidental damageEnvironmental ConditionsExcessive humidityDirect sunlightFloodingFirePest infestationUnauthorized RepairsAny modification or repair performed by persons not authorized by The Green Furnishing Pte Ltd will immediately void this warranty.Natural CharacteristicsThe following are considered normal characteristics and are not manufacturing defects:Leather develops natural wrinkles and stretch marks.Cushion softness varies over time.Slight differences in colour or grain.Minor differences between showroom display and delivered product.Seat cushions naturally soften with regular use.

Please keep your original invoice or a printed copy of it. Contact us with the purchaser's mobile number shown on the invoice, and our team will assist you with the warranty claim process. Processing may take 1 working day.

Delivery timing depends on the item and your delivery area. After your order is confirmed, our team will contact you to arrange a suitable delivery date and time slot.

Yes, CDC vouchers can be used on selected purchases in store. If you would like to use your vouchers, please speak to our team at the showroom for assistance and eligibility details.